Refund Policy

Justoria Private LimitedLast Updated: [Insert Date]

1. Overview

This Refund Policy applies to all services offered by Justoria Private Limited, including:

Online courses and certifications

Workshops, webinars, and training programs

Digital products (templates, guides, materials)

2. Refund Eligibility

a) Courses & Programs

Refunds may be granted under the following conditions:

Request is made within 3–7 days of purchase

Course has not been substantially consumed (e.g., less than 20–30% content accessed)

Technical issues prevent access and cannot be resolved

b) Non-Refundable Items

The following are non-refundable:

Downloadable digital products (templates, PDFs, notes)

Completed courses or certifications

Services already delivered (consulting, mentorship, sessions attended)

c) Live Sessions / Workshops

Cancellation at least 48 hours before session → eligible for partial/full refund

Cancellation after deadline → no refund

3. Refund Process

To request a refund:

Email: [Insert Email]

Include:

Name

Registered email

Course/product name

Reason for refund

Refunds will be processed within [7–10 business days] after approval.

4. Payment Gateway Fees

Payment processing charges may be non-refundable

5. Right to Refuse Refund

Justoria reserves the right to deny refund requests if:

Terms are violated

Usage appears abusive or fraudulent

6. Changes to Refund Policy

We may update this policy at any time. Changes will be effective immediately upon posting.